Last updated: July 18, 2024

This destination will no longer be updated. Please refer to the MindStudio Trust Centre on https://app.vanta.com/mindstudio.ai/trust/vo4zknkbd2wlrpc8tw2tr moving forward.

What kinds of user data types are uploaded to MindStudio?

There are four types of user data that can be uploaded to MindStudio:

• Account Info: Email, username, profile picture, workspace name, and billing information.
• Data Sources: Files that are uploaded when building a MindStudio application. Data sources are uploaded by the creator of an AI application when utilizing Retrieval Augmented Generation (RAG) in an application.
• Runtime logs: These logs include system performance data, error reports, and usage statistics that help us monitor and improve the performance of the MindStudio platform. They do not contain any personally identifiable information.
• AI user data: Data collected from the end user by the AI application. This includes any files uploaded to or information entered into the AI application by the end user, such as text inputs, images, or other documents.

How is data stored on MindStudio servers?

All data uploaded to MindStudio is stored encrypted on secure servers and is encrypted in transit. MindStudio uses industry-standard AES-256 encryption to protect your data while it is stored, and TLS 1.2 or higher for data transmitted.

Where are MindStudio servers?

All servers are based in the United States, and our cloud service provider is Amazon Web Services (AWS).

Who has access to the data sources used in an AI application?

Only authorized personnel within your workspace can access the data uploaded to an AI application, and all access is logged and monitored. Data sources used in building AI applications on MindStudio are vectorized and stored. No data from the data sources are used in AI training. MindStudio does not share data from data sources with third parties.

Who has access to my account info?

Access to your account information is limited to authorized personnel within MindStudio who need it to provide support and maintain the platform. This includes the MindStudio customer support and billing teams. All access is logged and monitored to ensure your data is handled securely and in compliance with our Privacy Policy. MindStudio does not share your account information with third parties.

Who has access to AI user data?